Difference between revisions of "SmartThings Support"
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(Created page with "There are multiple ways to get in touch with the official support at SmartThings. There is an online knowledgebase and some tutorials at A chat window will also appear o...") |
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There are multiple ways to get in touch with the official support at SmartThings. | There are multiple ways to get in touch with the official support at SmartThings. | ||
| − | + | ==Support for US Accounts== | |
| − | + | There is an online knowledgebase and some tutorials at the official US site [https://support.smartthings.com/hc/en-us] | |
| − | + | A chat window will also appear on those pages during business hours. | |
| − | + | Email support at support@smartthings.com (US) | |
| − | + | To view your open tickets, use the following link [https://support.smartthings.com/hc/en-us/requests] | |
| + | |||
| + | ==Support for UK Accounts== | ||
| + | |||
| + | There is an online knowledgebase and some tutorials at the official UK site [http://support-uk.smartthings.com/hc/en-gb] | ||
| + | |||
| + | There is also a chat window on those pages during business hours. | ||
| + | |||
| + | Email support@smartthings.co.uk | ||
| + | |||
| + | ==Resources for All Accounts== | ||
| + | |||
| + | Visit the community forums [https://community.smartthings.com] and ask for help from other community members. | ||
| + | |||
| + | Also see the [[FAQ]] section of this wiki for commonly asked questions. | ||
| + | |||
| + | The wiki also includes a category for [[:Category:Known System Issues]] | ||
Latest revision as of 15:45, 17 November 2015
There are multiple ways to get in touch with the official support at SmartThings.
Support for US Accounts
There is an online knowledgebase and some tutorials at the official US site [1]
A chat window will also appear on those pages during business hours.
Email support at support@smartthings.com (US)
To view your open tickets, use the following link [2]
Support for UK Accounts
There is an online knowledgebase and some tutorials at the official UK site [3]
There is also a chat window on those pages during business hours.
Email support@smartthings.co.uk
Resources for All Accounts
Visit the community forums [4] and ask for help from other community members.
Also see the FAQ section of this wiki for commonly asked questions.
The wiki also includes a category for Category:Known System Issues
