Performance: IDE keeps logging out

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Description of the Issue

Can't stay logged into the IDE ( smartThings account website)

Regions affected: All

Phone OS affected: n/a

UsersAffected: All

Variable or Always Occurs: All

Prior/Intended Function

SmartThings official response

Related Issues

Workarounds

This will occur anytime you have two tabs in one browser that both log into SmartThings. For example, if you have smarttiles open in one tab and then you open the IDE in the other tab, you will keep getting logged out of the IDE.

You just need to close the other tabs. As long as the tab with IDE is the only one using the oauth authentication method, you will stay logged in.

Community Discussions

Community discussions may be found in the following threads:

Discussion thread [1]